Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Support@kaminskiarchery.com. Please note that returns will need to be sent to the following address: P.O. Box 742, Micanopy, FL 32667, USA 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at Support@kaminskiarchery.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Used items or those in "Yard Sale" cannot be returned.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Support@kaminskiarchery.com.

1.1 For any defects in the products supplied, including the absence of promised characteristics, Kaminski Archery shall be liable in such a way that he will repair or replace at his option all parts in which defects are proved to have arisen within 24 months or 36 months from the date of production, whichever event occurs first – without regard to the duration of the operation – after the date of transfer of risk owing to any circumstance before the transfer of risk, in particular parts which become unusable due to faulty construction, inferior material or defective execution or the usefulness of which is considerably impaired. The warranty conditions for software can be found in Clause 8. If we sell refurbished or used goods, we provide a 3-month warranty if the goods are classified by us as operational. Warranty is excluded for unchecked used goods or goods that have been classified as non-functional. 

1.2 The Buyer must report defects affecting the functionality of the Goods within eight days in writing to Kaminski Archery, including a detailed description and submission of all documents or data required for the assessment of the defect and its causes. The warranty period starts either with the transfer of risk to the Buyer or in case of default in acceptance, with the announcement of our readiness to hand over the Goods. If the Buyer fails to notify Kaminski Archery of the defects in good time, the Buyer shall lose all claims, in particular warranty claims and compensation for damages. The Buyer shall compensate costs caused by unjustified or unconditional notices of defects to us. 

1.3 Defects that could not be detected even after careful inspection (hidden defects) shall be notified by the Buyer within a reasonable period after they have been detected - however, notifications must be sent to the Supplier within a maximum of three months after the first opportunity for inspection. 

1.4 In the event of timely notification of defects, we shall remedy the defect by repairing the defect-free of charge or by adding the missing part. The Buyer shall grant us the necessary time and opportunity to remedy the defect to a reasonable extent. If the Buyer refuses to do so or if this time and opportunity are unreasonably shortened, we shall be released from the obligation to rectify the defect. 

1.5 In case the defects are not remedied within a reasonable time, or if the repairs fail to remedy the defects, the Buyer is entitled to claim the right of abatement (reduction of purchase price). 

1.6 The Buyer will provide the necessary devices, equipment, or support staff free of charge during work to remedy any defect. The retrieved parts are the property of Kaminski Archery. 

1.7 If Kaminski Archery manufactures goods based on specifications, drawings, designs, models, or other information provided by the Buyer, our liability shall be limited to the proper execution following the Buyers requirements. 

1.8 Further warranty rights of the Buyer are expressly excluded. In particular, defects resulting from installation or assembly which is not executed by Kaminski Archery, insufficient settings or calibration, usage for parts beyond the performance specifications, negligent or incorrect handling, and use of unsuitable operating materials. This also applies to defects that are due to defects of material in materials provided by the Buyer. We do not accept any liability whatsoever for defects or damage of any kind resulting from atmospheric discharges, overvoltage, and chemical influences. The warranty does not apply to parts that are subject to natural wear and tear or for deviations in dimensions, weight and quality customary in the trade or tolerated by the applicable standards. 

1.9 The warranty expires immediately if the Buyer or a third party makes changes, repairs, or revisions without our written consent. 

1.10 The application of § 924 ABGB (presumption of defectiveness) and § 933b ABGB (special recourse) is expressly excluded. 

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order, without giving any reason. To exercise this right, you can submit a return or cancellation request directly through your account: Submit a return or cancellation request

You may also cancel an unfulfilled order at any time before it is fulfilled through the same link above.

Please note that the right of withdrawal does not apply to used or "Yard Sale" items, custom/personalized products, or other goods exempt under applicable EU law. Please confirm specific exemptions with independent legal counsel.